The 2012 program is currently under development. See below for the 2011 program for reference.
Education is the key to success. In addition to meeting one-on-one with leading technology vendors, Solutions Summit provides the channel with the opportunity to attend general session presentations and educational sessions on cutting-edge topics focused on next generation office strategies, services and technologies.
How Do We Build the "New Standard of Performance" in the Office Equipment Industry? Together!
Wednesday, November 9 • 6:00 - 6:45 PM • Cardinal Ballroom
Jim Phillips
Digital Gateway
CEO & President
• Full discussion from an industry perspective on Jon Reardon’s Info Trends Analysis and there implication to our industry and what action we must take as industry leaders.
• We’ll evaluate the real threats and opportunities and identify what we must do now to ensure all our success as an industry.
• Who is the real competition and what are we doing about it as an industry?
• How do we better utilize the Manufactures as Allies because we need them to win?
• What do you need the vendors that serve you to do more of or less of? Let’s examine it together and then discuss it during your one on one meetings.
• How could our industry benefit by a “New Standard” that helps all of the leading industry players be more competitive in the new emerging market?
• What will Digital Gateway’s acquisition by ECI do to help build the “New Standard of Performance” in our industry. I can’t wait to discuss it with you.
• Use this forum to discuss other issues that are crucial to all our success.
State of the Industry Address: The Changing Landscape of the Office Equipment Market
Thursday, November 10 • 8:00 - 8:45 AM • Cardinal Ballroom
Jon Reardon
InfoTrends
Group Director, Office/Enterprise Document Technologies
"Selected as one of the Top 40 Most Influential People in the Imaging Industry!"
Competitive pressures have made doing business in the office equipment market even more challenging. Direct organizations from equipment manufacturers keep getting stronger, including buying dealerships to expand their footprint and territories. New entrants such as IT resellers and Managed Service providers are also starting to look at ways to gain entry into our lucrative supplies business. Office equipment dealers continuously have to think strategically in order to maintain its footing, understand how to compete more effectively and utilize technologies in order to remain competitive. This keynote session will look at the changes that have taken place in our industry over the past decade; from the current office equipment dealer landscape to the expansion strategies from each of the OEMs, to the new entrants such as the IT channels that are encroaching into our territories to see how competitive our industry has become in order for us to think more strategically about our business and where we need to go in the future.
Addressing the Challenges of Managed Services Expansion
Thursday, November 10 • 8:45 - 9:30 AM • Cardinal Ballroom
Christopher DiReda
OKI Data Americas, Inc.
National Sales Director, Managed Print Services
Managed Services is rapidly evolving with the consolidation of Managed IT and Managed Print into a single business model. With this convergence comes many business challenges even for the most sophisticated MSP or MPP.
In this session we are going to identify the key barriers to Managed Services expansion and identify the industry leading practices, systems, and tools available to simply and cost effectively overcome those barriers.
As a Solution Provider, you can now expand your Managed IT Service offerings to include Managed Print without added cost or infrastructure build. More importantly, you can experience accelerated revenue realization while providing predictive supplies and service fulfillment solutions to your customers. The implementation of a sustainable managed services business model requires developing a network of strategic alliance partners that can assist with integrating applications and solutions into your existing business & service platforms through an open architecture framework that is both modular and scalable. As a result, your business will significantly benefit from: increased workflow efficiencies & productivity; a high level of automation that reduces both time and resources; the ability to focus on process improvements for your customers as opposed to just hardware optimizations; and the opportunity to leverage the expertise & competencies of strategic alliance partners to grow your business.
In this session, Christopher DiReda, National MPS Sales Director, with OKI Data Americas will discuss these and other key challenges facing today's Solution Providers and Dealers as they struggle to evolve and expand their Managed Services Reach.
Moving Beyond...
Friday, November 11 • 8:30 - 9:00 AM • Cardinal Ballroom
Randy Dazo
InfoTrends
Senior Director, Office Document Technologies Solutions and Services
The Office Equipment market has been through dramatic changes over the past decade with new solutions, services, business models and technologies. Today we see Managed Print Services as a way to gain new pages and revenues to our individual businesses, however MPS is only a short term solution to the long term challenges we will continue to face in an ever shrinking paper based output market. What does our future hold? As an output industry we have to look at new areas of expansion to where the market is leading us. Forces such as new technologies, new users and the new economy are forging new pathways that we either need to be a part of, or be consumed. This keynote session will look at these new changes that are taking place, how we need to look at MPS as a pathway to new solutions and services and how we need to think differently and embrace new technologies and opportunities that will become the new future or our industry.
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